GUEST SERVICE ASSISTANT

RECEPTIONIST  Greeting and welcoming guests (in person and telephone)  Taking bookings from Online Travel Agency (OTAs)  Taking calls and making calls to guests  Keeping Front Desk and lobby area clean.  Keeping check in records and daily transactions.  Ensure operation system working properly.  Maintains SOPs and cleaning reception area tidily.  Friendly, soft-spoken and able to do basic housekeeping. Requirements:  Minimum SPM level  Able to work on shift, long hours, weekends and public holidays.  Experience as receptionist/customer service is an added advantage.  Good communicator in English and Bahasa Malaysia and able to work in a fast-moving environment.  A matured personality and cheerful personality.  Hardworking, able to multi-tasks, resourceful and proactive with a sense of urgency,  Any ad-hoc duty assigned as when necessary.  Willing to work on shift, weekends and public holidays.  Benefits: Staff meal, Medical benefit, Training provided.  Work at Dormani Group of Hotels