Sales Engineer
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* Provide quality customer service in handling enquiries, order processing, order tracking, sales orders and after sales service. * Understand the technicalities and requirements of all orders / inquiries and review customer requirements as per contract review procedure. * Prepare cost estimates by studying blueprints, plans and related customer documents in consultation with all stakeholders and ensure timely completion of quote. * Comply with legal requirements by studying existing and new legislation, advising customer on product, service or adherence to requirements and needed actions. * Communicate customer requirements to all in-house functions and in-house capability to the customer. * Ensure all works are performed to the specified procedure per documented Work Order system . * Assess the quality of products delivered to customer through the monitoring of customers' level of quality acceptance. * Prepare sales reports by collecting , analyzing and summarizing sales information and industry trends.
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