Overseas Market Support

Overseas Operations  Assist top management in planning and executing strategies for international markets.  Coordinate with international partners, clients, and suppliers to ensure smooth operations.  Prepare and present detailed reports on overseas market activities and performance.  Provide recommendations to top management on how to address issues and optimize operations in international markets. Order Processing and Documentation  Process customer orders accurately and efficiently, ensuring all details are correct and coordinating with the logistics team for timely delivery.  Monitor order status and provide updates to customers and the sales team as needed.  Handle order amendments, cancellations, and returns in compliance with company policies.  Prepare and manage sales documentation, including quotations, invoices, shipping documents, and contracts.  Ensure compliance with international trade regulations, including customs documentation and export/import requirements.  Maintain accurate records of customer interactions, transactions, and sales activities. Support for Local Market  Assist colleagues handling the local market during periods of low international workload.  Provide support in processing local orders, customer service, and any administrative tasks needed to maintain smooth operations.  Collaborate with the local sales team to ensure consistent customer service standards across both local and international markets.