Medical Assistant

- To provide assistance and support to the doctor in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services. - To support clinic operation flow (front desk, registration and dispensary) when necessary, including coordinating and planning clinic activities, communicating patient needs, making referrals and serving as a resource person for insurance information. - To ensure patients follow the clinic’s SOP. Ensure patient safety and execute appropriate action to ensure a safe environment. - To provide effective nursing care to patients; comprehensively assess patients’ needs; triage patients and report accordingly; manage messages from patients. - To administer medication as assigned; serve as a resource person for knowledge of medication uses, side effects, and dosage; check for proper medication order; document medications; obtain required consent forms to administer immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and educate patients of the medication administration. - To be responsible for clinic housekeeping. - To take part and play an active role in all activities organised by Laurent Bleu e.g. exhibitions, roadshows, etc. - ADMINISTRATION: To assist with the daily routine of the clinic’s administrative tasks (patient registration, patient billing, daily sales revenue, stock list, reports). - STOCK MANAGEMENT: To assist in stock control and prepare stock reports – ensure stocks are available and prepared prior to treatments – report any expired, damaged or missing products to the manager immediately – conduct periodical stock checks and prepare stock reports. - TRAINING AND DEVELOPMENT: To maintain up-to-date knowledge of products and services – participate in the training programme and continuously strive to improve the delivery of products and services through training and feedback. Job Requirement: - At least a Diploma in Medical Assistant or relevant. - Have a current Annual Practicing Certificate (APC). - Possess at least 1 year of working experience in a clinic setting. - Possess excellent communication and customer service skills. - Detailed-oriented, quick-witted and pleasant personality. - Possess a high knowledge of medical terminology. - Possess the ability to maintain confidentiality.