Customer Service (SPM)(RM1.9K)(Subang Jaya)
RM 2,000 - RM 2,499 / Per Mon
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Job Scope: • Responding promptly to customer inquiries • Communicating with customers through various channels • Acknowledging and resolving customer complaints • Processing orders, forms, applications, and requests • Keeping records of customer interactions, transactions, comments, and complaints • Providing feedback on the efficiency of the customer service process • Ensure customer satisfaction and provide professional customer support Job Requirements: • Diploma and above qualifications • Ability to stay calm when customers are stressed or upset • Comfortable using computers • Experience working with customer support
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