Customer Service Officer (FT/PT)
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
WE ARE EXPANDING!
Type of Employment: Full-time/Part-time
Rates : RM 2500-3500/month and RM 12-16/hour
Location : Mont Kiara, Kuala Lumpur, Malaysia
DUTIES & RESPONSIBILITIES :
· Provide professional customer support.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times.
· Attending and communicating promptly to customer’s needs and queries.
· Acknowledging and resolving customer feedback and concerns.
· Knowing products inside and out to answer product queries.
· Communicating and coordinating with the team and management.
· Ensure customer satisfaction and increase customer retention.
· Gather customer satisfaction levels and feedback on customer services for continuous improvement.
· Provide feedback on the efficiency of the operations and customer service process.
WHAT WE'RE LOOKING FOR:
· Must have proven working experience in customer service.
· Professional looking and well-groomed that best fits our salon image.
· Good and precise communication skills.
· Customer Service oriented and passionate about serving customers.
· Prior experience in the beauty line would be advantageous.
· Ability to stay calm and excellent in handling difficult customers.
· Comfortable using computers.
· Mandarin and Korean language proficiency will be an advantage.
WHAT TO EXPECT:
· Career progression at one of the best salons in Singapore and Malaysia
· Employee Service Benefits
· Birthday Vouchers.
· Leave Entitlement
· Employee Referral Incentive
· Flexible Working Hours
· Cozy working environment
ABOUT US:
Walking On Sunshine: Experience excellence in beauty amidst lush greenery. We specialize in Korean hairstyling and luxurious spa treatments. Step into our cozy retreat for a rejuvenating experience, where clients find solace and our team thrives in a dynamic environment.
.
You may visit our website to learn more about us: https://walkingonsunshine.my
.
If you are interested, please contact us at:
WhatsApp (+65 9724 0901) or Email ([email protected])
.
BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA
APPLY NOW!
Job Types: Full-time, Part-time
Pay: RM2,500.00 - RM3,500.00 per month
Expected hours: No less than 5 per week
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Rotational shift
Experience:
- Customer Care: 1 year (Required)
Language:
- Mandarin (Required)
Location:
- Kuala Lumpur (Required)