Customer Service Executive | E-Hailing Project | November intake
RM 2,800 - RM 2,800 / Per Mon
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JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.
JOB DESCRIPTION:
- Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Good computer literacy
Job Types: Full-time, Contract
Pay: Up to RM2,800.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Preferred)
Language:
- English (Required)
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