Epicareer Might not Working Properly
Learn More

Customer Service Executive | E-Hailing Project | November intake

RM 2,800 - RM 2,800 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

JOB REQUIREMENTS:

  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • SPM leavers are encouraged to apply.
  • Able to work on rotational shifts.
  • Prior working experience in the call service industry will be an added advantage.
  • Good problem solving skills and ability to perform under a high paced working environment.
  • Age Group: 18-55 years old.

JOB DESCRIPTION:

  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Good computer literacy

Job Types: Full-time, Contract

Pay: Up to RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (Preferred)

Language:

  • English (Required)