Retail Area Manager

Maximizing sales and profitability.

Providing your team with a stimulation and supportive environment.

Maintaining and increasing standard of customer service.

Driving team performance.

Controlling the training and development of your staff.

To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Area.

To support the management of customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction.

To ensure that all outlets adhere to compliance requirements in all areas of operational activity, company policies and procedures.

To clearly and concisely communicate business and Area objectives to managers so that they remain well informed of business activity and of their required contribution to targets.

To achieve stock control targets in line with company guidelines to prevent financial loss.

To identify underperforming outlets and develop a business plan to address and manage issues effectively.

To achieve successful Mystery Shop results through the development and training of staff.

To collate and provide constructive feedback on VM standards to the business.

To ensure that the visual presentation of all stores represents the brand image.

To support the delivery of all marketing campaigns.

To develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity.

To recruit and ensure the full implementation of induction programmed for new staff and monitor ongoing performance needs.

To create a positive environment that results in stable retention and a reduction of labour turnover.

To undertake any other reasonable duties as requested by the Operation Manager.

Job Type: Permanent

Pay: RM5,500.00 - RM7,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus