Funding & Reconciliation Officer

You Role at TradeQuo:

• Process client funding transactions with efficiency and accuracy, ensuring timely completion.
• Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly.
• Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
• Provide assistance to clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.
• Maintain up-to-date records of client transactions, funding requests, and associated documentation.
• Contribute to the development and implementation of improved funding processes and procedures, aiming to enhance efficiency and customer satisfaction.
• Collaborate with the Sales and Support teams to identify opportunities for client acquisition and retention through competitive funding options.
• Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's financial transactions.
• Conduct the payment process, accurately processing payments associated with the company's financial transactions.
• Carry out reporting procedures, preparing various financial reports for the company.

What we expect from you:

• Bachelor’s degree in finance, Accounting, Economics, or a related field (or equivalent work experience).
• Proven experience in a similar role within the Forex or financial services industry.
• Strong knowledge of financial markets and Forex trading.
• Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
• Excellent attention to detail and accuracy in processing financial transactions.
• Solid understanding of regulatory compliance requirements within the financial industry.
• Exceptional organizational and time management skills.
• Proficiency in using financial software and platforms.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• High ethical standards and the ability to handle sensitive financial information with confidentiality.

Good to have:

• Previous Work Experience in Forex or Finance Trading Industry
• Strong Awareness of Market Trends, Emerging Technologies, and New FinTech Products and Business Models

What we offer:

In return, we will offer a great working environment, competitive remuneration, and benefits package. If you are interested in this challenging role, we look forward to discussing this opportunity with you further.

Job Types: Full-time, Permanent

Benefits:

• Professional development

Schedule:

• Rotational shift

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Application Question(s):

• What is your expected salary?
• Are you comfortable working in a shift rotation?

Experience:

• Anti-Money Laundering: 1 year (Preferred)

Location:

• Kuala Lumpur (Preferred)