Client Operations Officer, OTC Middle Office M/F

Full Time, onsite
CACEIS
Putrajaya, Malaysia

Salary undisclosed

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Client Operations Officer, OTC Middle Office M/F

Job description

Business type
Types of Jobs - Asset Management

Job title
Client Operations Officer, OTC Middle Office M/F

Contract type
Permanent Contract

Expected start date
02/12/2024

Management position
No

Job summary

What is the opportunity?

Reporting to the Manager, individual will be managing the day-to-day OTC activities, including the management/verification of trades process, CFD trade and EMIR Trioptima reconciliation. The position requires good experience and background in operations including familiarity with OTC product, team focus and dynamic. He/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control to our clients regarding OTC products.

The incumbent is responsible for operating activities within deadlines stated in collaboration with Client Operations Europe Middle Office Services: Activities performed in the context of Custodian and Fund Administration principles, Prospectus, ISDA Master Agreements, internal policies and procedures and ensuring optimal client service.

What will you do?

Manages and owns the complete the complete client portfolio of change, including: 1) Works to understand through constructive discussions, the clients change requirements and documents the high-level scope; 2) Engaging where appropriate the resources and methodologies of the Client Solutions teams
Accountable for the end-to-end implementation plan via the coordination of both internal and external parties (onshore and offshore)
Management of client change/new business logs and associated tracking, reviewing them with clients and internal parties on a regular basis
Coordinates and executes change requests ensuring that they are in line with the differentiated service model defined for Coverage and mid-market clients
Monitors and promptly escalates change requests or transition items which would lead to increased operational risk or reduced efficiency

Position location

Geographical area
Asia, Malaysia

City
Putrajaya

Candidate criteria

Minimal education level
Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality