Admin Executive (Reporting & Analyst)

Purpose of the role:

To prepare an analysis reports in order to increase service level of performance based on bank agreement.

Working Relationships:

Internal: SBM Technical Support , SBM Repair Centre, SBM Spare-part Store, and Field Operations

External: Clients (Retailers and Bankers), and vendors

Key Accountabilities:

• To track call report performance data for management analysis.
• Review and verify for Bank Monthly Report.
• Analyzing problematic machines and repeated calls.
• Assist customer to provide service report.
• Prepare daily, weekly and monthly related reports to management.

Formal Education:

• Possess at least a Degree in Business Studies or in any field related to the above role.

Experience:

• At least 2 - 3 years of working experience in related field.
• Fresh graduates are welcome to apply.
• Required Skills: Advance in Microsoft Excel and/or Google Sheet.

Personal Qualities:

• Pleasant personality, proactive, good stress tolerance and ability to multitask.
• Possess an excellent spoken and written English with high initiatives and positive attitude.
• Pleasant attitude and personality and able to work independently with minimum supervision.

Job Types: Permanent, Fresh graduate

Pay: RM2,400.00 - RM2,600.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Analysis skills: 2 years (Required)
• Microsoft Excel: 2 years (Required)