Change Management Lead

Responsibilities:

• Develop and implement change management strategies and plans that maximize adoption of the change initiatives.
• Responsible for planning, anticipating and minimize resistant behaviors from employees and stakeholders who are impacted by the changes to be roll-out. Including identifying and coordinating activities to build and/or increase change readiness.
• Assessing stakeholders and planning engagements.
• Create and implement communication plans.
• Drive faster adoption, proficiency with the changes that impact employees who must carry out the changes in their daily work.
• Monitor and control all change management activities.
• Partners with leadership to co-create plans that engages the right audiences at the right times during changes, e.g., new branch operating model.
• Manages all aspects of delivery, cascading messages to target audiences (e.g., invitation to participate as initiative team members.
• Crafts the transformation narratives, and leverages design services for branding and creative production.
• Role-models the new behaviors
• Engages team with a compelling narrative, and mobilizes a network of change agents
• Support project managers, workstream owners and leads to integrate change management activities with their project plans.
• Works closely with Senior Management, Talent and across the organization to support the change management to succeed
• Willing to travel (to branches)

Requirements:

• Bachelor degree in business, business administration, commerce, change management or a related field.
• 10+ years of experience in change management, communications and employee engagement
• Proven success in leading comms strategies and resourcing during organizational transformations
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Exceptional written and verbal communication skills, capable of crafting clear, compelling messaging.
• Ability to work collaboratively and adapt strategies based on the unique needs of the business.