Customer Service Officer (Mandarin)
RM 2,200 - RM 2,900 / Per Mon
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- To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.
- Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty.
- Minimum SPM (pass) / Certificate / Diploma / Degree holders.
- Fresh graduates are encouraged to apply.
- Willing to learn and work on shift.
- No experience required. Training will be provided.
- Basic keyboard and computer skills.
- Sound knowledge of computer networking would be an added advantage.
- Fluent in spoken English, Bahasa Malaysia & Mandarin
- Familiar with Microsoft Office.
Why you should join us: Salary Package
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