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Customer Service Officer (Mandarin)

RM 2,200 - RM 2,900 / Per Mon


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  • To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.
  • Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty.
  • Minimum SPM (pass) / Certificate / Diploma / Degree holders.
  • Fresh graduates are encouraged to apply.
  • Willing to learn and work on shift.
  • No experience required. Training will be provided.
  • Basic keyboard and computer skills.
  • Sound knowledge of computer networking would be an added advantage.
  • Fluent in spoken English, Bahasa Malaysia & Mandarin
  • Familiar with Microsoft Office.

Why you should join us:

  • An opportunity to work in GLC environment
  • Good way to start your career by working with vibrant and positive environment.

    Salary Package

    • Attractive remuneration package (Good basic salary, allowances, performance allowances, etc)
    • Overtime pay for extra hours of work
    • Contribution to EPF/SOCSO/EIS
    • Annual Leave
    • Panel Clinic
    • Health insurance
    • Contract length: 12 months (renewable)