Customer Service - Fresh Grad
RM 2,500 - RM 2,999 / Per Mon
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- Communicating with customers through various relevant & appropriate channels (e.g. social media, email, telephone, etc) to provide support to consumers - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Handling customer enquiries and feedback for further action. - Acknowledging and resolving customer issues by acquiring sufficient product knowledge. - Direct customer enquiries to the relevant departments.
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