Travel Claims Associate (Bukit Bintang) (RM2.5K-2.8K) #MHM
RM 2,500 - RM 2,999 / Per Mon
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Job duties and responsibilities: • Process travel and medical insurance claim • All claims are appropriately handled, documented, evaluated and investigated within the Guidelines. • Identify potential for fraudulent/recovery in claims. • To meet deadline in submission of assignments, monthly claims status reports and any other ad hoc reports as and when required. • To provide fast, efficient and courteous claims service to all clients within the standards established by the Company. • To ensure proper complaint handling, including prompt escalations, acknowledgements and timely updates to clients. Job Requirements • Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree • Added advantage will be given to those who possess a minimum of 2 years travel/medical insurance claims • Ability to communicate clearly and professionally, both verbally and in writing • Strong communication and listening skills • Has a pleasant, patient and friendly attitude • Proficient in both spoken and written English and Bahasa Malaysia.
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