Senior Enterprise Account Manager

Core responsibilities 1. Be familiar and keep up to date with all of the Esri software products, and other range of Esri software solutions offered 2. Be able to provide ArcGIS solutions-based proposition that is aimed to meet client’s requirement 3. Responsible for all aspects of Pre-Qualification Request for Information (RFI), Tender, and Request for Proposal (RFP) preparation efforts 4. Responsible to identify business opportunities, develop concept papers, define business case, prepare budget and help prospective customers to justify the value proposition 5. Responsible to realize the full potential of a business opportunity by working closely with marketing, business development, Channel partner, customer care and GIS services group 6. Responsible to secure business opportunities that will enhance the profitability of the company 7. To help gather intelligence on customers and competitors 8. To follow up on strategic sales and business opportunities 9. To develop business strategies both short and mid-term for successful sales activities 10. Become familiar with customer’s buying decision making process and manage client’s motivation, expectations and current issues, mid & long term business goals. 11. Support customers with mid & long term business goals 12. Do utmost to maintain good rapport and high-level of customer loyalty 13. Advise customer/partner on relevant products selection 14. Providing weekly reporting of pipeline and forecast 15. Participate in trade show, user groups and product demonstrations throughout the nation 16. To support and undertake any other tasks as requested or assigned by the Management