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Key responsibilities:- • To serve Food & Beverage to the guests in the assigned place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurants, Bars, Room Service, Pool Restaurant) in order to maximize guest satisfaction and return clientele • To be flexible and extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs • Provides a friendly and personal welcome for guests and remains attentive to their needs • Knows all the bar and menu products (beverage technical guidelines) • Offers detailed advice to guests on all the services provided by the hotel • Promotes the bar's special offers, cocktails and full range of products • Creates the right atmosphere for the hotel's bar concept • Develops bar revenue through additional sales techniques
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