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Jobs or company...

Learning Operation Specialist (Talent & Development Operation)

Salary undisclosed

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Salary: RM4,000 - RM6,000

Allowance: RM200 (Parking Allowance) + RM120 (Phone Allowance)

Location: 1 Power House, Persiaran Bandar Utama, Bandar Utama, 47800 Petaling Jaya, Selangor.

Working hours: Monday to Friday, 8.30am - 5.30pm (hybrid mode)

Contract duration: 12 months contract under PERSOLKELLY

How Will You Be Contributing to Our Success?

This role will be under the APAC Talent Development Centre of Excellence Learning Operations team to ensure timely implementation of the annual training plan in the context of our HR Transformation plan. Responsibilities will include managing the whole process from registration to evaluation, liaising with internal and external training providers, organizing inhouse training (virtual or face to face), supporting training payment process, ensuring all training records are recorded in MyHR Learning System (Workday).

Job responsibilities:

  • Complete service requests from APAC TD CoE team in an accurate and timely manner.
  • Working with APAC TD CoE team to identify and implement streamlining opportunities and possibilities
  • Ensure timely implementation of annual training plan including managing the whole process from registration to evaluation, liaising with internal and external training providers, organizing inhouse trainings (virtual or face to face), supporting training payment process, ensuring all training records are recorded in MyHR Learning System
  • Manage and provide user support for MyHR Learning System.
  • Transition activities across APAC ensuring compliance to standardized processes as well as statutory regulations.
  • Support the enhancement and implementation of MyHR learning system and other supporting tools and technologies
  • Support key training implementation activities for a successful transition to the shared service center.

Requirements:

  • 1 - 2 years experience in a HR services environment. Experience in HR shared services is an added advantage. Fresh graduates are welcome to apply.
  • Degree in Human Resource Management/Business Administration or equivalent.
  • Comfortable working in a fast-paced environment.
  • Strong communication skills in English & Mandarin. Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking employees & clients.
  • Strong active listening skills, customer focus and adaptability to work with different personality types.
  • Ability to multitask, set priorities and manage time effectively.
  • IT savvy and resourceful on leveraging various tools (knowledge management, document management, HR systems) to obtain required information to resolve queries and issues.
  • Knowledge and skill in the use of Google suite of software / Workday / ServiceNow / 3CX.
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