IT SUPPORT EXECUTIVE

Position Overview:

As an Intern in Business IT Support Executive, you will be an integral part of our Information Technology department, supporting various business processes through technological solutions. This position offers hands-on experience in aligning technology with business needs, assisting in the implementation of IT projects, and providing support for day-to-day IT operations. The ideal candidate is passionate about leveraging technology to drive efficiency and effectiveness in business operations.

Key Responsibilities:

1. Assist in analyzing business processes and identifying opportunities for technological improvements

2. Support the implementation and integration of IT solutions to enhance business workflows.

3. Collaborate with cross-functional teams to gather requirements and ensure alignment between business needs and IT solutions.

4. Provide technical support to end-users, troubleshooting issues related to software, hardware, and network connectivity

5. Contribute to the documentation of IT systems, processes, and procedures.

6. Assist in data analysis and reporting tasks to support business decision-making.

7. Stay updated on emerging technologies and industry trends relevant to business IT.

8. Participate in training sessions and workshops to enhance technical skills and knowledge.

Qualifications:

• Bachelor Degree in Information Technology, Computer Science, Business Administration, or a related field.
• Proficient in Mandarin speaking is a bonus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively in a team environment
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint), x-mind map or Draw.io
• Familiarity with basic IT Concepts and technologies.
• Prior internship or work experience in IT or business-related roles is a plus.
• Enthusiasm for learning and adapting to new technologies and methodologies.

Benefits:

• Hands-on experience in a dynamic IT environment
• Mentorship from experienced professionals.
• Opportunity to contribute to real-world projects and initiatives.
• Exposure to various aspects of business IT, including project management, software implementation, and user support.
• Potential for career growth and development within the organization.

Why Join Us?

• We take full Selangor Public Holiday! (18 days)
• Medical Claim per Annum
• Half Yearly Performers rewards including Professional Development Grant, ChatGpt subscription, Fitness Subscription rewards.
• Commission, incentives and bonus
• Opportunity to attend training courses!
• Incentive trip
• Parking Allowance
• Annual Dinner & Monthly Birthday Celebration
• Weekly Fun Fit Friday, 1 Hour off from work! (eg: Badminton, cycling, picnic, karaoke, etc)
• Quarterly Stay Fit Cash Reward
• Vibrant & energetic office working culture and comfortable working environment
• Opportunity to grow & get promoted based on the half year reviews.
• Nearby public transport
• Free Snacks, Coffee & Tea

Company Overview

FINTOS VENTURE GROUP is a well-established company with a diversified portfolio spanning real estate, financial education & advisory, and the technology industry.

愿景: 成为亚洲第一的财务导航者，引领行业的创新与变革。

Vision: To become the Top 1 financial navigator in Asia, leading the industry in innovation and transformation.

使命: 打造财务健康的社会，确保每个人都能获得高质量的财务建议与服务。

Mission: To establish a financially healthy society, ensuring that every individual can access top-quality financial advice and services.

At FINTOS, we believe in the power of collaboration and helping one another. Together, let's build a brighter world!

FINTOS CORE VALUES：

FOCUS: We deliver exceptional customer experiences by prioritizing their needs and expectations.

INNOVATION: We encourage creativity and continuously strive to develop better solutions to drive progress.

NIMBLE: We adapt swiftly to the evolving financial technology landscape to respond effectively to market changes.

TRUSTWORTHY: Our commitment is to always do what's right, in an honest and friendly manner.

OPPORTUNITY: We maintain a positive outlook, eagerly seeking new responsibilities and opportunities within our areas of expertise.

SUSTAINABILITY: FINTOS is dedicated to fostering a sustainable future that leads to social and economic improvements in the communities where we operate.

Join us at FINTOS and be a part of our journey towards a brighter financial future for all!

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Language:

• Mandarin (Required)

Application Deadline: 10/04/2024