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Front Desk Host / Hotel Receptionist

RM 1,500 - RM 1,500 / Per Mon

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JOB POSITION: FRONT DESK HOST
DEPARTMENT: FRONT OFFICE
LOCATION: 5 STAR HOTEL, KUANTAN
SALARY: RM1,500

FRESH GRAD ARE WELCOME TO APPLY

JOB RESPONSIBILITIES:

  • Complete all tasks related to guest check-in and check-out processes.
  • Handle reservations made both online and over the phone.
  • Educate customers about payment options and validate their credit card details.
  • Record guest information including contact details and duration of stay.
  • Extend a warm welcome to arriving guests and allocate rooms accordingly.
  • Furnish guests with details regarding hotel facilities, room availability, pricing, and amenities.
  • Address client concerns promptly and professionally.
  • Collaborate with housekeeping staff to ensure rooms are immaculate, well-maintained, and equipped to meet guests' requirements.
  • Confirm bookings for groups and arrange customized services for VIP guests and attendees of special events, such as wedding parties.
  • Recommend additional amenities and services as appropriate.
  • Maintain accurate and up-to-date records of reservations and payments.

JOB REQUIREMENT:

  • Fresh grads in Hotel Management with no experience is WELCOME TO APPLY
  • No experience but EXCELLENT IN COMMUNICATION are encourage to apply

Job Type: Full-time

Pay: From RM1,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Fixed shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Please rate your English proficiency /10
  • Do you wear a hijab?

Education:

  • STM/STPM (Preferred)

Experience:

  • Hotel: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
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