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Jobs or company...

SRE / Observability Engineer

Salary undisclosed

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Job Description:

  • Configures monitoring/alerting/Dashboards/reporting for related application performance monitoring using Dynatrace APM Monitoring tool

  • Analyzing application performance issues by performing root cause analysis within Dynatrace

  • Makes technical recommendations on monitoring improvements (by creates Technical PoCs to demonstrate performance improvements), and partner with Engineering team on new standards for logs, business events, and tags

  • Building out of new Dynatrace monitoring solutions, including the testing and implementation of new features and metrics

  • Frontend application performance monitoring of RUM applications as well as creating and monitoring Synthetic transactions

  • Performing assessment analysis to identify scope of problems and escalate recurring issues to management

  • Train application teams on using Dynatrace for root cause analysis to resolve issues as well as provide guidance to address their needs

  • Maintaining proficiency in application and product expertise.

  • Keeping abreast of the new Dynatrace features and how that impacts licensing and monitoring opportunities

  • Demonstrating ability to communicate effectively with all levels, including customers, technical personnel and management.

  • Thoroughly document processes and standard operating procedures


Job Qualifications:

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience is required.

  • 2-3 years of experience in APM tools such as Dynatrace

  • Expertise in Python/Shell scripting/automation

  • Expertise in application instrumentation and monitoring

  • Working knowledge of infrastructure components. (E.g. routers, load balancers , cloud products , container systems , compute, storage and networks)

  • Collaborate with development and support teams to resolve performance related issues

  • Able to function rationally and methodically in a high productivity environment.

  • Proven understanding of web technologies and distributed application architecture is required

  • Proven understanding of full life cycle software development methodologies is required

Preferred Skills:

  • Must have Experience with APM tools such as Dynatrace

  • Must have Excellent debugging and trouble shooting skills

  • Strong communication skills

  • Good to have Knowledge on Log analysis tools like Splunk / ELK / etc.

  • Should have Knowledge on Windows Server 2008-2019 OS, Linux, Solaris and AIX

  • Worked with Service Reliability Engineering team to design SLI and SLO for respective applications

  • Design and build Service Level Indicator (SLIs) metrics, including but not limited to Service Level Objectives (SLOs), Error Budget, Burn Rate Alerts

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