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Customer Service Admin cum QA

RM 2,300 - RM 2,300 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Customer Service:

  • Maintaining positive, empathetic and professional attitude toward customers at all time
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Undertake / perform any other tasks as assigned / directed by Management/Superior from time to time

Quality Assurance:

  • Monitor and evaluate customer service interactions to ensure compliance with company standards and policies.
  • Identify trends and areas for improvement in service delivery and customer experience.

Job Types: Full-time, Fresh graduate

Pay: From RM2,300.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Health insurance
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Sungai Buloh: Reliably commute or planning to relocate before starting work (Required)

Language:

  • Bahasa (Preferred)
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