Epicareer Might not Working Properly
Learn More

Executive, Customer Service Telesales

RM 2,500 - RM 3,000 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

About You

CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and closing the

deal.

Your Day-to-Day

  • Perform Outbound calls to potential customers available in CARSOME’s Internal database to persuade and convince them to make online booking payment for their preferred CARSOME cars.
  • Delivers scripted sales talks to describe services or products to potential customers.
  • Attend customer inquiries by providing accurate information regarding CARSOME’s used car business, product & service offerings.
  • Proactively persuade customers to reschedule appointments that have been cancelled.
  • Proactively inform customers of ongoing deals and promotion.
  • Deliver a high level of customer satisfaction.
  • Contributes to teamwork by achieving relevant results.
  • Uphold high standards of prudence and discretion in processing and maintaining customer interaction records and account details using CARSOME tools provided.

Your Know-How

  • Education Level – A high school qualification or equivalent.
  • Proven experience as Telemarketer or similar sales role with a minimum 1-year experience.
  • Able to work under a fast phase environment.
  • Have a positive mindset, sales-oriented person.
  • Candidate with high integrity in values, prior professional experience in automotive industry preferred but not
  • compulsory.
  • Candidate must be willing to work alternate 6 days, Public Holiday & Weekends.
  • Strong English & Bahasa Malaysia verbal and written communication skills.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Telemarketing: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)
  • English (Preferred)