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Customer Service Support in Beauty & Health industry

RM 4,000 - RM 4,000 / Per Mon

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Job Summary:

The Customer Service Support professional plays a key role in ensuring high levels of customer satisfaction by providing prompt, courteous, and efficient support. This role involves handling customer inquiries, complaints, and feedback across multiple communication channels and working closely with internal teams to resolve issues.

Requirements:

  • Diploma or Bachelor's degree in any related field.
  • 2 years of experience in a customer service or customer support role.
  • Proficient in Microsoft Office (Excel, Word) and online communication tools.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to work under pressure and handle multiple inquiries efficiently.
  • Patience, empathy, and a customer-first mindset.

Job Type: Permanent

Pay: RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have experience in handling customer interactions on social media for beauty & health brand?
  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
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