Senior Admin cum Customer Service Executive

Are you an independent and proactive individual with a knack for problem-solving and a high level of accountability? Do you thrive in a role where you can handle diverse responsibilities and provide exceptional customer service? If so, we want to hear from you!

You'll play a crucial role in keeping our operations smooth and ensuring our VIP customers receive top-notch service.

Your day-to-day will involve managing various administrative tasks, including handling purchase orders, coordinating building maintenance, and overseeing service contractors. You'll be the go-to person for keeping our office environment running efficiently, from small tasks to big tasks, from managing office supplies & equipment to ensuring timely license renewals.

In terms of customer service, you will be demonstrating the capability to offer exceptional customer service to VIP customers. You'll be the first point of contact for our VIP customers with digital photography and camera repair needs. Your role will involve greeting customers with a friendly demeanor and working closely with our technical teams to resolve any issues. Your ability to communicate clearly and keep customers updated on their repairs will be key to maintaining their satisfaction.

We’re looking for someone who is not only responsive and independent but also proactive in finding solutions rather than just presenting problems. Your ability to articulate your thoughts and keep things in control will be essential in this role. You'll need to be assertive in prioritizing tasks and ensuring that urgent matters are escalated appropriately.

If you’re someone who values responsibility and is eager to contribute to a dynamic work environment, this role could be a great fit for you! Join us and be a part of a team where your skills and proactive approach will make a real difference!

Job Types: Full-time, Permanent

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus