Manager, Talent & Organisational Development

The Manager, Talent and Organisational Development, is responsible for designing, implementing, and managing the university’s talent management strategies, leadership development programmes, and organisational development initiatives. This role focuses on enhancing employee engagement, driving talent development, and supporting the overall mission and goals of the university towards the Road To 500.

Talent Management and Development

• Lead the design, development, and delivery of talent development strategies, including succession planning, leadership development, and career pathways.
• Collaborate with departments to assess talent & training needs, create development plans, and facilitate growth opportunities.
• Oversee the performance management process, including setting guidelines, training staff, and ensuring compliance with university standards.
• Manage employee learning and development programmes, including onboarding, skill development, and coaching & mentoring initiatives.

Organisational Development

• Analyse organisational structures and propose development strategies to align the workforce with the university's strategic objectives.
• Facilitate change management processes and ensure effective communication during organisational transitions.
• Work closely with senior leadership to identify cultural shifts, implement team-building programmes, and foster an inclusive environment.
• Conduct organisational assessments, gather feedback, and propose solutions to enhance operational efficiency.
• Keep the training materials and platforms current with emerging educational technologies and online learning trends.

Leadership Development

• Develop leadership training and coaching programmes for university faculty, staff, and administrative leaders.
• Create strategies to boost employee engagement, retention, and overall satisfaction, aligning with the university’s values and goals.
• Collaborate with departments to implement team development activities, conflict resolution, and performance improvement processes.
• Lead initiatives aimed at fostering diversity, equity, inclusion, and sustainability across the university workforce.

Training

• Customise training content for different levels of employees, from entry-level staff to senior management.
• Coordinate professional development workshops, seminars, and certification programmes to enhance employees' skills and knowledge.
• Oversee the delivery of training sessions, either directly or through external vendors, ensuring the highest quality of content and presentation.
• Manage the training budget and HRDF ensuring cost-effective use of resources.
• Recommend or approve training/workshop/conference/sponsorship applications (where applicable).

Metrics and Reporting

• Track and measure training outcomes, including improvements in employee performance, engagement, and satisfaction.
• Monitor and report on talent development metrics, including employee engagement scores, turnover rates, and succession planning progress.
• Analyse data from employee surveys and feedback mechanisms to develop actionable insights and recommend improvements.
• Prepare reports and presentations for university leadership regarding talent management initiatives and organisational health.

Compliance and Best Practices

• Ensure that all talent and organisational development initiatives comply with the university’s policies, and where possible industry best practices.
• Stay updated with trends in higher education, talent management, and organisational development, adapting programmes as needed.

Others

• Any other matters as directed by the Management.

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field (Master’s preferred).
• 5+ years of experience in talent management, organisational development, or a similar role, preferably in a higher education setting.
• Strong knowledge of talent management best practices, leadership development, and organisational change methodologies.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in data analysis and using HR information systems (HRIS).
• Certification in relevant training or organisational development, or similar is a plus.
• Strategic thinker with a proven ability to translate business needs into effective talent and development programmes.
• Experience in facilitating workshops, team-building exercises, and leadership development initiatives.
• Strong problem-solving skills and the ability to manage multiple projects simultaneously.
• Good communication, innovation, and interpersonal skills.
• Demonstrated ability to foster a positive, inclusive work environment.