Service Crew at BIENZ

Job Summary:

Bienz is seeking enthusiastic and customer-focused individuals to join our team as Service Crew Members. As a Service Crew Member, you will play a vital role in delivering exceptional customer service, ensuring a warm and welcoming atmosphere, and maintaining the highest standards of service.

Key Responsibilities:

- Greet customers warmly and assist them with menu choices.

- Take customer orders accurately and efficiently using the café’s point-of-sale system.

- Serve food and beverages to customers in a timely and professional manner.

- Ensure tables are clean and properly set up before and after service.

- Respond to customer inquiries and resolve any issues or complaints in a friendly and professional manner.

- Assist in restocking and replenishing inventory and supplies.

- Maintain cleanliness and organization of the dining area and workstations.

- Collaborate with kitchen staff to ensure timely and accurate order preparation.

- Uphold café standards, including health and safety regulations.

Requirements:

- Previous experience in a similar role is an advantage but not required.

- Strong communication and interpersonal skills.

- Ability to work well in a team environment.

- Flexibility to work shifts, including weekends and public holidays.

- A positive attitude, with a commitment to providing excellent customer service.

- Ability to multitask and work in a fast-paced environment.

- Basic math skills for handling payments and making change.

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday
• Weekend jobs

Expected Start Date: 11/06/2024