Sales Coordinator

Job Description:

• Assist in preparing Sales Orders and Job Orders, manage and track sales orders, and ensure that customers receive timely updates and deliveries.
• Serve as the primary contact for customer inquiries, providing prompt and effective responses to resolve any issues and ensure a positive experience.
• Work closely with production, logistics, and marketing teams to align on timelines, customization details, and quality standards, coordinating scheduling and logistics to facilitate on-time order preparation and delivery.
• Proactively address and resolve customer concerns to maintain a high standard of service and customer satisfaction.
• Assist the sales team with follow-ups and support to help them achieve their sales targets and goals.

Job Requirement:

• At least Diploma or Degree in Business Management, Business Administration, or any related courses
• At least 2-3 years working experience as a Sales Coordinator
• Strong communication and customer service skills
• Proficiency in Microsoft Office Suite; SQL, CRM or ERP system experience is a plus
• Highly organized, with an ability to multitask and manage time-sensitive orders
• Fresh graduates are welcome to apply!

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Sales Coordinator: 2 years (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)