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Full Time Customer Service

RM 2,500 - RM 4,200 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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To receive inbound calls on customer enquiries in English, Mandarin and Bahasa Malaysia.

To advise customers on the export / import requirements to the respective destination.

To escalate any shipments that require special handling.

To be able to articulate issues / request that is brought up by the customer.

To update status of issues on CRM.

To do other tasks as advised by Management.

JOB REQUIREMENTS

  • Minimum SPM in any studies.
  • With related working experiences will be added advantage.
  • Willing to learn.
  • Fluent in English and Mandarin languages.
  • Willing to work on shift working hours.
  • Typing Speed > 50 WPM.
  • FRESH GRADUATE are encouraged to apply.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM4,200.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Application Question(s):

  • When can you join if you're shortlisted?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)