Officer, Customer Value Agreement

Company :

• Assist in drafting, formatting, and finalizing contracts to meet customer and business requirements.
• Coordinate with salesperson (PSSR and MSR) to gather the necessary information for accurate and timely contract creation.
• Monitor contracts nearing expiration and proactively prepare renewal documents.
• Notify customers in advance of contract expirations and manage the renewal communication to ensure seamless continuity.
• Maintain data integrity and ensure all contract details are properly recorded and accessible.
• Track and process incentive payouts related to CVA campaigns, ensuring accuracy and compliance with established guidelines.
• Collaborate with relevant departments to ensure timely and accurate payouts