Retail Store Manager (Beauty Store)-Shah Alam

Job responsibilities
Sales Management:

• Follow up the sales turnover indicators set by the store manager,
• Manage staff duty rooster and performance tracking
• Analyse sales data and plan a strategic improvement plan, and pay attention to market trends of competitive products

Operation Management

• Supervise outlet staff to execute front store and store room management according to standards
• Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.
• Product Management
• Responsible for daily inventory management and product expiry date management
• Manage product loss according to company standards
• Analyse product category performance to plan improvement plan and increase sales performance

Merchandising /Product Display Management

• Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system
• Follow VCM diagram to inspect and enhance store display

Training Management

• Responsible for conducting service training for the outlet staff
• Manage customer service feedback and provide service guidance to the staffs
• Ensure standardized process of the store operations.

Financial Management

• Manage daily cash safety, conduct internal self-examination in the store
• Ensure store financial compliance

Employee Management

• Assist in recruitment of outlet staffs.
• Onboarding new outlet staffs
• Provide training to new outlet staffs
• Manage team members well

Store Recruitment

• Source, recruit, interview store crew candidate
• Update recruitment report
• Involve in career fair

Requirements

• 2-3 years and above of experiences in large scale of fast retail store management are preferred.
• Passion in beauty retail industry
• Familiar with the operations of the retail store, merchandising, man power management and store management.
• Familiar with office software and strong in analytic skill
• Good in communication and coordination, have team spirit and strong in execution ability
• Flexible to follow company’s outlet and regional deployment
• Recognise company’s corporate culture and values.
• Able to work on weekend/rotating shift
• Able to start work on November 2024.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development