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Customer Services Executive (Logistics and Freight Transportation)

RM 2,300 - RM 3,600 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Liaise with customer on their shipment needs and attend to customer inquiries.
  • Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest.
  • Prepare shipping notes and delivery order for cargo sending to warehouse / port.
  • Assist in advise and confirm to customer cargoes on board date and estimate arrival date
  • Send timely Prealert for shipments handled.
  • Ensure Delivery order from own drivers or 3rd party are returned timely and enclosed into job folder.
  • Checking job folders to ensure all charges accurately captured into the system.
  • Prepares accurate invoices to customers, sorting and send to customer on timely manner.
  • Issue and confirm transaction in UFS system and close job on timely manner.

Requirement:

  • Possess mimimunly Diploma in any field.
  • Relevant Freight Forwarding Customer Services or Shipping working experience.
  • On-Job Training will be provided.
  • Good command of English and Bahasa Malaysia both written and speaking
  • Good interpersonal and communication skills
  • Willing to work 5.5 work days per week.

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM3,600.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)