OUTLET SUPERVISOR | BERYL'S CHOCOLATE, KL

RESPONSIBILITIES:

• Responsible for the overall day to day operations.
• Responsible for managing outlet keys, outlet daily opening and closure on time.
• Recruit retail team members as and when required.
• Provide orientation for new retail members.
• Providing product training and customer service standard in store regularly.
• Ensure housekeeping is completed on daily basis.
• Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly.
• Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
• Monitoring stock movement and merchandise level in storeroom.
• Plan and prepare monthly duty roster of retail team members under payroll cost and ensure attendances are met.
• Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking.
• Prepare reports and submit to Head Quarters
• Perform stock take activity for stores and responsible for stock loss occurred in store.
• Assist team with any other projects on an as needed basis.
• Perform any ad-hoc action assigned by the Management.
• Ensure retail team members follow SOP as per according to Management and Retail Operations Department.

REQUIREMENTS:

• Candidate must possess at least a Diploma / Bachelor’s Degree or equivalent qualification.
• At least 3 - 4 year(s) of working experience in the related field is required for this position or equivalent retail experience.
• Proficiency in both written and spoken: Mandarin, English and Bahasa Malaysia.
• Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.
• Positive attitude and able to work in a fast pace working environment.
• Strong leadership quality with excellent customer service and communication skills.
• Able to work independently and with minimum supervision and guidance.
• Willing to work according to pre-planned shift hours and weekend/ public holidays.
• Proficiency in Microsoft Office.
• Commercial thinking with sales driven mindset.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,010.00 per month

Schedule:

• Day shift
• Weekend jobs

Supplemental Pay:

• Commission pay