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Working location : KL Sentral
Preferred Thai / Vietnamese speaker.
What you need to know. As a technical supporter, you will contact customers via phone, chat, and email after making an appointment. You support customers by integrating their website, their store, or their account and aid in solving technical challenges. Identify content and performance potential and advise the customer on the technical integration and improvement of processes. A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager With diligence, you track the customers' successes through constant monitoring.
Required skills: Completed an education in the technical field (B Degree) Minimum 1 year of experience in Web Development and worked as a technical customer consultant (m/f/d) in an agency, at the help desk, or as an employee in IT support. You have a minimum of 1 years’ experience in customer support. Previous experience with social media advertising, digital marketing, and various tools such as Pixel, MS Office, and electronic mail systems, as well as API/SDK integration, is welcome.
Job Type: Full-time
Pay: RM5,500.00 - RM7,000.00 per month
Language:
- Thai or Vietnamese (Required)