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BOUTIQUE SALES ASSISTANT CUM HOST LIVE

RM 1,700 - RM 2,800 / month

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Position Overview:

CaryaZara Boutique is looking for an energetic and customer-oriented Boutique Assistant cum Live Host to join our team. This role combines in-store customer service with live hosting on social media, focusing on promoting our products and connecting with our followers. You’ll be responsible for maintaining a positive shopping experience in the boutique while engaging our online audience with authentic, engaging content during live sessions.

Key Responsibilities:

1. In-Store Boutique Assistant:

  • Customer Engagement: Welcome and greet customers warmly upon arrival, providing an exceptional shopping experience by assisting with personalized product recommendations, styling advice, and trend insights.
  • Product Knowledge: Maintain in-depth knowledge of all CaryaZara products, including materials, sizes, and fit, to confidently guide customers in their selections and answer detailed product-related questions.
  • Merchandising & Display: Assist in setting up, organizing, and refreshing in-store displays regularly to ensure an attractive, on-brand presentation that highlights new arrivals, promotional items, and seasonal collections.
  • Sales & Checkout: Efficiently handle the sales process from start to finish, including processing payments, packaging purchases, and managing returns or exchanges, while ensuring accuracy in all transactions.
  • Inventory Management: Support the team with inventory tracking by updating stock counts, arranging product restocking, and communicating with the inventory team on bestsellers and low-stock items to meet customer demand.
  • Customer Relationship Building: Cultivate lasting relationships with customers through personalized attention and follow-up, creating a loyal customer base that enjoys returning to CaryaZara.
  • Boutique Maintenance: Maintain a clean, organized, and welcoming store environment by assisting with routine cleaning, organization, and restocking of products and supplies.

2. Live Hosting on Social Media:

  • Host live sessions on platforms such as TikTok, Instagram, and Facebook to showcase products, answer customer questions, and drive engagement.
  • Interact with the online audience, respond to inquiries, and provide product recommendations in a lively, professional manner.
  • Prepare for live sessions by setting up displays, planning featured products, and coordinating with the marketing team on live session themes and promotions.
  • Stay updated with current trends, customer preferences, and social media engagement techniques to enhance live session effectiveness.

JOB REQUIREMENT:

  • Previous experience in retail, sales, or customer service; experience with live hosting or social media engagement is a plus.
  • Comfortable speaking and presenting on camera, with strong communication skills.
  • Knowledge of fashion trends and styling to provide useful advice to customers.
  • Friendly, outgoing, and able to handle both in-person and virtual customer interactions.
  • Basic computer skills and familiarity with social media platforms (TikTok, Instagram, Facebook).
  • Academic / Professional Qualifications - SPM / Diploma
  • Work Experience - At least 1 year of experience in sales / operations / stock management in a retail environment

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Overtime pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Retail: 1 year (Preferred)