F & B MANAGER - THE PLACE STEAK HOUZE

F & B Manager

Job Requirements:

* Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major;

* Minimum of 3 years’ experience as F & B Manager or related field.

* Good written and verbal communication skills.

* Excellent communications and presentation skills with the capability to communicate solutions and business concepts.

* Self-starter, self-motivated, committed, pro-active with creative thinking, initiative and work with minimum supervision.

* A good team player.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

* Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

* Supervises daily F&B/culinary operations and monitors compliance with all F&B policies, standards and procedures.

* Supports and supervises an effective monthly self inspection program.

* Operates all department equipment as necessary and reports malfunctions.

* Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

* Encourages and builds mutual trust, respect, and cooperation among team members.

* Develops specific goals and plans to prioritize, organize, and accomplish work.

* Maintains the operating budget, and verifies that standards and legal obligations are followed.

* Celebrates and fosters decisions that result in successes as well as failures.

* Communicates areas that need attention to staff and follows up to verify understanding.

* Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.

* Follows property specific second effort and recovery plan.

* Maintains availablility and is approachable to all team members.

* Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

* Provides services that are above and beyond for customer satisfaction and retention.

* Serves as a role model to demonstrate appropriate behaviors.

* Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

* Takes proactive approaches when dealing with guest concerns.

* Sets a positive example for guest relations.

* Stays readily available/approachable for all guests.

* Reviews comment cards and guest satisfaction results with employees.

* Responds in a timely manner to customer service department request.

Additional Responsibilities

* Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

* Analyzes information and evaluates results to choose the best solution and solve problems.

* Performs hourly job function if necessary.

* Extends professionalism and courtesy to team members at all times.

* Maintains budgets, operating statements and payroll progress report.

* Performs other duties, as assigned, to meet business needs.

Benefits:
-We contribute EPF and SOCSO to our staff and also medical benefits.

-Staff meal.
-Annual company trip.
-Positive and friendly working environment with the best management.
-Monthly team building activities and getaways.
-Performance-based bonus.
-Annual Leave Entitlement.

Job Type: Contract

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Evening shift
• Night shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• F & B Manager: 3 years (Required)