Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Technical Account Manager

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
Overview:
Technical Account Manager
Qualifications:
Minimum Skills to Hire:
  • A Bachelor's degree in any IT related course
  • BPO industry background with Experience in technical support and sales
  • Good technical knowledge across PC, servers, network and voice solutions
  • Excellent communication and interpersonal skills
  • Excellent Internal Stakeholders and Client Management Skills
  • Excellent People Management Skills
  • Good critical thinking and problem-solving skills
  • Excellent technology skills
  • Preferably with Project Management training and experience
  • Based in Livingston, Penang

Responsibilities:
Manage Client Relationship
  • Evaluating and support technical requirements definitions for new projects
  • Unique point of contact between the customer and TP (IT)
  • Keep continuous contact and communication with the Operations and Clients

Provide Right Tools to Ops
  • Providing reports to developers and stakeholders on product performance.
  • Identify solutions to reduce support costs.
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
  • Empower operations team by educating them with TP IT processes and procedures

Service Level Management
  • Define scope of IT services, costs, timeliness, hours of operation, recovery aspects, and service levels.
  • Lead the follow-up with the client technical team.

Incident Management
  • Communicate disruptions and restoring services protocols.
  • Case identification and recurring technical problems out of time.
  • Follow up and manage the activities required to assist in solving IT outages

Troubleshooting Management
  • Communicate functional knowledge and digital skills to use the client's technological tools.
  • Collaborate with different IT groups to resolve technical issues experienced by Operations Team.
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