Customer Service Executive

Company Overview

The company is a Singapore based company, offering a one-stop total logistics solutions.

Its expertise includes - Airfreight & Seafreight (Import & Export), Transhipment Cargoes, Consolidation Services, Custom Brokerage, Warehouse, Distribution & Packing Services, Projects & Exhibition Cargoes, Cargo Insurance and Warehousing.

Responsibilities:

· Coordination on shipping rate profiling and negotiate with carries.

· Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents

· Communicate with internal/ external counterparts, vendors, agents and customers to arrange shipment via phone call, email and messengers.

· Key in necessary information into the system, verify costs and issue an invoice.

· Monitor shipment status on daily basis and make a daily report.

· Report any incident and escalate any operational issue.

· Handle other ad-hoc tasks assigned by a superior.

· Assists with notification of changes in the market and rates to the global team.

Requirements:

· Candidates must possess at least SPM, Diploma or Advanced / Higher/ transportation or equivalent.

· At least 3-5 years (s) of working experience in logistics.

· Good communication and strong interpersonal skills

· Possess problem solving skills

· Meticulous and able to multi-task

· Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.

· Languages: English, Bahasa Malaysia, Mandarin (added advantage)

· Willing to work half day on Saturday

· Willing to work in Bandar Bukit Tinggi, Klang

Interested candidates please send your resume to enquiry0carriera0com0my or call us at 017-3188539.

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month