Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Technical Support Engineer

RM 3,000 - RM 4,500 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Requirements

  • A degree in Computer Science, IT, Software Engineering, or a related field.
  • Preferably have related experience in technical support, integration or in a data centre industry.
  • Preferably have strong technical knowledge of Windows, network products such as firewall, AP, router, and Layer 3 switch.
  • Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
  • Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
  • Keen interest in continual learning and professional development.
  • Result-oriented, customer-focused, self-motivated, proactive and problem-solving.
  • Preferably able to speak in Mandarin, English and Bahasa Malaysia
  • Applicant must be a Malaysian citizen.
  • Must possess own car transport with valid driving license.

Responsibility

  • Responsible for troubleshooting and resolving issues related to network and server systems.
  • Deliver outstanding customer service by providing timely and effective technical assistance to customers on-site or via remote-access systems such as phone, email, and live chat.
  • Collaborate with cross-functional teams, including product management, sales, engineering, and quality assurance, to identify and resolve technical issues and improve product functionality.
  • Continuously improve technical support processes, knowledge base and workflows, implementing automation and self-service tools where applicable.
  • Develop and implement support processes and procedures to improve efficiency, productivity, and customer satisfaction.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Subang Jaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • IT support: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
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