Administrative Executive (Junior/Fresh)

Job Description:

The Client Engagement Executive will play a key role in engaging with clients and managing client information. This position is ideal for individuals with an SPM or Diploma, with preference given to those with an SPM qualification. The role involves promoting the company's services, managing client communications, and facilitating follow-up appointments. Training will be provided to ensure the successful candidate is equipped with the necessary skills for client management and engagement.

Key Responsibilities:

1. Client Engagement

• Introduce new company programs and services to clients through various communication channels.
• Present and promote seasonal promotions to existing and potential clients.
• Actively engage with clients in WhatsApp group chats to maintain strong relationships and answer inquiries promptly.

2. Database Management

• Update and manage client information in the company’s database.
• Ensure accurate and timely data entry and record-keeping for all client interactions.

3. Further Discussions

• Set up appointments with clients to discuss their needs and explore potential services.
• Follow up with clients after initial contact to ensure ongoing engagement and address any inquiries or concerns.

Requirements:

• Minimum qualification: SPM (Diploma holders are welcome to apply).
• Strong communication and interpersonal skills.
• Basic proficiency in using computer systems and databases.
• Ability to work in a team and handle multiple tasks efficiently.
• Organized and detail-oriented.

Benefits:

• Training and career development opportunities.
• Friendly and supportive working environment.
• Competitive salary package.

If you enjoy interacting with people and have a passion for client management, we encourage you to apply for this role.

Job Types: Full-time, Fresh graduate

Pay: RM2,000.00 - RM3,200.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Maternity leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Retention bonus

Application Question(s):

• Why do you leave your last post?
• What was your last drawn salary?
• How long is the notice you need
• Your role as our fresh admin is to make call and engage with our clients . Your KPI is 200mins call time a day. Would you still have interest in th is work ?
• Are you a Malaysian? This job is only for Malaysian. Do not apply if you are not.
• For your information, the salary for SPM is 1800 + 200 (KPI), Diploma is 2000+200 ( KP I ), Degree is 2200 + 300(KPI) as a start. Would you agree? If you do not agree or still thinking, please do not apply this job.