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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
M

Call Center Manager

RM 3,000 - RM 3,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Team Leader Operations:

Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.

Job Description :

  • Key player to lead the team performance.
  • Quality check and ensure that the standard of work is maintained according to the company’s expectations.
  • Ensure that the team meets the daily, monthly, and yearly KPI targets.
  • Conduct assessments, performance reviews, capacity planning, and training.
  • Support HR with the onboarding of a new employee.
  • Maintain complete knowledge of all services and products.
  • Proactively share existing challenges faced by the team and propose solutions.
  • Analyze data to better understand trends and prepare reports for the management.
  • Monitor staff performance and actions for improvement
  • Give coaching and guidance
  • Ensure proper records of customer database

Requirement :

  • Minimum of 2 to 4 years experience in the Telemarketing industry
  • Excellent written and verbal communication skills.
  • Demonstrated proficiency in multi-tasking and prioritization.
  • Detail-oriented in ensuring high standards of work and able to adapt quickly to changes in workflows/processes/procedures/product features.
  • High level of integrity as demonstrated personally and professionally.
  • Written and spoken proficiency in English, Bahasa Malaysia, and Mandarin. (Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients)
  • Able to identify, think creatively, and build support for innovative and outside-the-box solutions.

Benefits

  • Attractive remuneration package (basic + high commission)
  • Anyone is welcomed to apply, as long you are "hungry" enough!
  • Invaluable hands-on working experience at a medium-sized organization
  • Annual bonus and increment
  • Career opportunities

Working Hours @ Desa ParkCity, Plaza Arkadia

  • Monday - Friday : 10:30am - 8pm (1-2pm lunch)
  • Saturday : 10:30am - 4:30pm (1-2ppm lunch)

Job Type: Full-time

Pay: RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Early shift

Application Question(s):

  • Are you able to work at Desa ParkCity, Plaza Arkadia?

Experience:

  • Call Center Manager: 2 years (Preferred)
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