Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
S

Reservation Agent

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Company Description

Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline views, explore the hotel's connected shopping mall and theme park.

Job Summary:

The reservation agent at Sunway City Kuala Lumpur Hotel plays a crucial role in ensuring smooth and efficient booking processes, contributing to overall guest satisfaction and the success of the hotel. This position requires a customer-focused attitude, strong organizational skills, and the ability to work collaboratively with other hotel departments to deliver exceptional service.

Due to visa limitations, only locals will be considered.

Key Responsibilities:

  • Handling all bookings from any channels (Eg: Telephone / Email / Fax / Website) with promptness and efficiency.
  • Assist guests with booking reservations, modifications, and cancellations.
  • Room reservations are created in the Opera Cloud Property Management System.
  • Ensure the proper room rate is utilized together with the necessary fields within the
  • Opera Cloud reservation screen.
  • Reservation traces is required to be followed up on a daily basis.
  • Record guest preferences and special requests to ensure personalized service.
  • Coordinate with other departments to meet guests' needs, including room assignments and special accommodations.
  • Provide accurate information regarding room availability, rates, and hotel amenities.
  • Resolve guest complaints and concerns promptly and professionally.
  • Maintain knowledge of hotel policies, procedures, and services to provide accurate information to guests.

Requirement :

  • Immediate Starter Preferred.
  • Diploma in Hotel Management or Bachelor's Degree in Hotel Management
  • Experience in Customer Service for a 5 Star Luxury Resort or Hotel is preferred.
  • Must be conversant in both English and Bahasa Malaysia
  • Must possess good writing skills in English

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Rotational shift
Similar Jobs