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Technical Support Engineer

RM 6,000 - RM 10,000 / Per Mon

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Position: Technical Support Engineer
Industry: Manufacturer (Electrical)
Location: Kulim, Kedah
Salary: RM6000 above

About the Job
We are seeking a Technical Support Engineer to provide high-quality support to our customers. The ideal candidate will be responsible for diagnosing, troubleshooting, and resolving technical issues efficiently. You will work closely with the product development and sales service teams to ensure smooth operation and customer satisfaction.

Job Responsibilities

  • Responsible for after-sales service and technical support for major clients in Malaysia, providing on-site services
  • Responsible for providing pre-sales and after-sales technical support for company products, as well as providing application guidance to customers, and resolving technical issues that arise during product use.
  • Communicate with customers, understand their needs, collect feedback from customers, and promptly follow up and handle it

Qualifications & Requirements

  • Candidates must possess at least a Diploma / Bachelor's Degree in any engineering field.
  • Relevant work experience in the semiconductor or packaging board testing industry will be an added advantage.
  • Required language(s): Bahasa Malaysia, English, Mandarin
  • At least 3 year(s) of working experience in the related field is required for this position.

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM10,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus