Key Account Manager (Travel Management Company)
RM 10,000 - RM 11,000 / month
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Responsibilities
- Maintaining and expanding client relationships through regular client contact and communications with Internal teams.
- Renegotiation of client contracts where necessary and ensuring retention of their client base.
- Managing the profitability of existing clients.
- Carrying out implementation of new clients won.
- Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
- Building good working relationships with the Sales & Operations Managers and their respective teams.
- Maintaining accurate records in company designated database – Microsoft Dynamics.
- Assisting credit control by ensuring clients are paying to contracted terms.
- Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
- Report to the Head of Sales & Account Management with a dotted line to MD.
- Any task as delegated by management.
Requirements
- Bachelor’s degree preferred.
- 5 Years experience in Customer Service and Account Management
- Well presented, Energetic, Analytical, and Customer Focused.
- Travel Management Company (TMC) Account Management experience essential.
REMUNERATION PACKAGES
Basic: RM 10,000 to RM 11,000 per month
- MYR 100 phone allowance per month
- EPF, SOCSO, EIS
- Medical Coverage
- Working Days: Monday to Friday (5 days' work week )
- Working Hours: 9am to 6pm
Job Types: Full-time, Permanent
Pay: RM10,000.00 - RM11,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Account management: 5 years (Required)
Language:
- English (Required)
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