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Key Account Manager (Travel Management Company)

RM 10,000 - RM 11,000 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Responsibilities

  • Maintaining and expanding client relationships through regular client contact and communications with Internal teams.
  • Renegotiation of client contracts where necessary and ensuring retention of their client base.
  • Managing the profitability of existing clients.
  • Carrying out implementation of new clients won.
  • Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
  • Building good working relationships with the Sales & Operations Managers and their respective teams.
  • Maintaining accurate records in company designated database – Microsoft Dynamics.
  • Assisting credit control by ensuring clients are paying to contracted terms.
  • Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
  • Report to the Head of Sales & Account Management with a dotted line to MD.
  • Any task as delegated by management.

Requirements

  • Bachelor’s degree preferred.
  • 5 Years experience in Customer Service and Account Management
  • Well presented, Energetic, Analytical, and Customer Focused.
  • Travel Management Company (TMC) Account Management experience essential.

REMUNERATION PACKAGES

Basic: RM 10,000 to RM 11,000 per month

  • MYR 100 phone allowance per month
  • EPF, SOCSO, EIS
  • Medical Coverage
  • Working Days: Monday to Friday (5 days' work week )
  • Working Hours: 9am to 6pm

Job Types: Full-time, Permanent

Pay: RM10,000.00 - RM11,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Account management: 5 years (Required)

Language:

  • English (Required)