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About the Job
SKUD Technical is seeking a proactive and detail-oriented Sales Administrator to support our Business Development (BD) team. The ideal candidate will manage tasks such as vendor registration with potential clients, building a client database, purchase order processing, ISO documentation compliance, and general administrative duties. This role plays a crucial part in ensuring smooth operations and contributing to the company’s business growth. It requires strong organizational skills, the ability to multitask, and knowledge of ISO standards.
The Position
The Sales Administrator will provide vital support to the BD team, handling administrative tasks, vendor registrations, and maintaining a potential client database, ensuring that SKUD can continue expanding its client base while maintaining operational efficiency.
The Company
Skud is a leader in the HVAC industry, specializing in Testing, Adjusting, and Balancing (TAB) services. With a commitment to quality, innovation, and continuous improvement, we deliver exceptional solutions to our clients. Teamwork, integrity, and excellence drive everything we do.
Key Responsibilities
- Handle vendor registration on behalf of SKUD with potential clients, ensuring all required documents are gathered and the process is compliant with company policies.
- Create and maintain a database of potential clients that SKUD can approach, regularly updating and managing client information.
- Process and manage purchase orders (PO) for the BD team. Coordinate with vendors and suppliers to ensure timely deliveries and accurate orders.
- Assist the BD team with preparing proposals, contracts, and presentations. Schedule meetings, manage appointments, and handle CRM updates.
- Maintain clear communication with clients to ensure satisfaction and resolve any inquiries or issues.
- Ensure all administrative documentation adheres to ISO 9001:2015 standards. Collaborate with the Quality Assurance team during audits, maintaining accurate records and tracking corrective actions.
- Assist in coordinating marketing campaigns or client outreach activities, such as preparing materials for exhibitions or organizing promotional events and client engagements.
- Assist in tracking the progress of sales leads and opportunities, ensuring that the BD team stays on top of follow-ups and negotiations.
- Gather and track client feedback post-project to ensure continuous improvement and customer satisfaction.
- Provide administrative support, including managing correspondence, emails, and office tasks. Help plan and organize company events, meetings, and training sessions.
- Prepare reports on sales performance, vendor activity, and client feedback. Maintain accurate records of all transactions, communications, and documentation.
Required Qualifications
- Bachelor’s degree in Business Administration, Mechanical Engineering, or a related technical field.
- Minimum of 2 years of experience in an administrative role, preferably supporting a business development or sales team.
- Strong understanding of HVAC systems or experience with technical documentation and industry-specific regulations is a plus.
- Familiarity with ISO standards and compliance (ISO 9001:2015) is preferred.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Strong communication and interpersonal skills.
Required Skills:
- Excellent organizational and multitasking abilities.
- Strong problem-solving and decision-making skills.
- Proactive and team-oriented with a strong sense of accountability.
- Ability to manage multiple tasks in a fast-paced environment.
- Detail-oriented with excellent written and verbal communication skills.