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Telesales Agent

  • Full Time, onsite
  • Envo Business Process Outsourcing (BPO)
  • Petaling Jaya, Malaysia
RM 2,500 - RM 2,800 / Per Mon

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Responsibilities:

  • Make outbound calls to prospective customers to sell the company’s products and services.
  • Qualify leads by gauging customer interest and assessing the suitability of products for their needs.
  • Effectively present product benefits, focusing on how they meet customer requirements to encourage sales.
  • Handle objections confidently, addressing customer concerns to increase interest and likelihood of a sale.
  • Build positive customer relationships through engaging interactions, fostering trust and brand loyalty.
  • Record call details and outcomes accurately in the designated system, including follow-up actions and feedback.
  • Follow up on leads to maintain customer engagement and maximize conversion rates.
  • Meet established call and sales targets, contributing to team and company goals.
  • Stay updated on product features, promotions, and industry trends to ensure accurate and persuasive sales pitches.

Requirements:

  • Good presentation and negotiation skills, with the ability to customize products to meet customer needs
  • Computer literate
  • Positive working attitude and able to work in a fast-paced, dynamic environment
  • Independent, proactive, and self-driven
  • Willing to work in PJ (near LRT Asia Jaya)
  • Experience in a contact center is a bonus
  • Experience in insurance, particularly motor insurance, will be an added advantage