Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Customer Support Advisor (Native Korean)_(Shift from 7am-7pm Only)_Permanent_RM9,000

RM 9,000 - RM 9,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Location : Wisma UOA, Shah Alam (Nearby LRT/KTM)

Type : Permanent

Working days / hours : Rotation shift. 5 days per week from Monday to Sunday

Shift hours: 7am-4pm, 8am-5pm, 9am-6pm and 10am-7pm

Salary : RM9,000 basic + RM550 KPI

Interview Type : Online Interview

Employment Pass, Visa, Relocation allowance and One Way Flight Ticket fully supported by company.

Responsibilities :

  • Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
  • Liaises with external vendors and service operators to fulfil booking changes
  • Keeps updated with company procedures and processes
  • Shares customer feedback with relevant departments for further improvements

Requirements :

· Candidate must possess at least 'O' Levels or higher/ Preferably Degree qualification and above

· Fresh graduates are encouraged to apply

· Proficient in English & Korean (both verbal and written).

· Previous experience in customer service is an added advantage

· Able to work shifts (including weekends, public holidays)

· Possess a problem-solving mindset to proactively find solutions for customer needs

· Strong written and verbal communication skills to communicate clearly and effectively with our customers

Job Types: Full-time, Permanent

Pay: RM9,000.00 per month

Schedule:

  • Day shift
  • Rotational shift

Application Question(s):

  • When is your availability date to join?
  • Are you willing to relocate to Malaysia?

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Korean (Preferred)
  • English (Preferred)
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