Telesales (Urgent Hiring, Can Work Immediately) (Up to Rm5000 Comm)
* Making outbound calls to ensure the order raised under warranty and contract is delivered.
* Maintain and update the database of customers with complete and accurate information.
* Have a Clear Understanding of KPIs [Key performance indicators].
* Demonstrate right 1st time behavior.* Achieve the SLA and KPI targets.
* Contribute as an active team member to achieve project/program deliverables and individual performance.
* Respond to customer inquiries via phone or email.
* Provide both verbal & written information in a timely, clear & concise manner.
* Meet daily expected productivity numbers and performance.
* Deal Directly with Customers over the phone and follow up on collection.
* To achieve individual and group targets to meet overall company performance.
* Close follow-up with customers on settlement of outstanding amounts.
* Advise customers to choose the best payment policy.
* Freshers are welcome, No experience is needed. A sales background will be added advantage (URGENT HIRING, CAN WORK IMMEDIATELY)
* Previous tele sales experience preferred.
* Strong verbal communication and listening skills.
* Proven ability to meet sales targets.
* Ability to handle objections and provide solutions.
* Basic computer skills; CRM experience is a plus.
* Good time management and attention to detail.
* Works well with others.
* Motivated and enthusiastic
• Attractive Package (Basic Salary, Travel Allowance + Commission) up to RM5000.
• You will gain hands-on experience and have the chance to work on meaningful tasks that will contribute to your professional growth.
• High Commission.
• Monthly Performance Reward.
• Annual Leave, Medical Leave.
• Yearly Increment.
• Shuttle service provided for those without transport.
• EPF, SOCSO, and EIS will be provided.
• Panel Clinic Card.
• Long Service Award.