Sales Executive (Semiconductor Industry)

• Respond to customer inquiries, feedback, and complaints, ensuring their satisfaction.
• Build and strengthen relationships with new and existing customers.
• Support the Marketing Manager and Managing Director in sales and marketing projects.
• Maintain strong customer relationships for mutual success.
• Gather customer and competitor insights to improve our strategies.
• Ensure timely customer payments to maintain cash flow.
• Complete tasks assigned by the Section Head and senior management.
• Serve as the main contact for assigned customers, handling orders, delivery scheduling, pricing, invoicing, payments, and shipping.
• Coordinate with transporters and agents for on-time deliveries and verify their billing aligns with quotations.
• Work with customers on forecasts, pricing, payment collections, and support deliveries, invoicing, and claims as needed.
• Assist overseas and local sales teams with support tasks.
• Provide customer service through regular visits.
• Support company objectives and complete tasks assigned by supervisors.
• Continuously seek ways to improve company quality with innovative ideas and projects.

Requirement

• Certification/ Diploma in any field
• Preferably 2-3 years' experience in a sales role
• Proficiency in Mandarin will be an added advantage, as the candidate will be required to liaise with customers from China and Taiwan.
• Skills required: Strong mathematics skills, Proficient in computer applications (Word, PowerPoint, Excel), good communication skills, strong analytical and problem-solving skills, good customer service & marketing skills, strong interpersonal skills and knowledge of quality systems.

Job Types: Full-time, Permanent

Pay: Up to RM5,000.00 per month

Schedule:

• Monday to Friday