Cafe & Banquet Supervisor

DUTIES AND RESPONSIBILITIES

1. In-charge of overall administrations and management of subordinates for the outlet.

2. Set-up of outlet – systems and procedures.

3. Order taking and servicing procedures, how to make queries with the guest for clarification about menu.

4. Table distribution and work allocation, how to handle job rotation system.

5. Prepare an outlet checklist before any operation.

6. Explain outlet rules and norm of discipline.

7. Maintenance of equipment, crockery, and briefing about different types of crockery and equipment used in the outlet/ bar.

8. Wine and spirits training for all staff of the outlet.

9. Safety consciousness and safety measures in the outlet.

10. Record management of sales proceeds.

11. Orientation and handling of reservation.

12. Be able to adapt to periodic changes from time to time as and when spelt out by the General Manager.

13. The supervisor is responsible for controlling cost, wage costs and all operating expenses.

14. To be creative in planning parties, outlets promotions and food promotion.

15. Ensure all side stations are sufficiently stocked with supplies and an inventory taken prior to operations on a daily basis.

16. The personal hygiene of all staff at the outlet is the responsibility of the supervisor.

17. Briefing of Chef’s Special, if any at the outlet.

18. Service and Training - he must first find loopholes in service. In order to give better service, the supervisor must have close supervision on staff and must train his assistant to do the same. He must regularly brief and have close follow up with the staff.

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Night shift

Supplemental Pay:

• Overtime pay

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Hotel Room: 5 years (Required)

Language:

• English (Required)

Expected Start Date: 12/15/2024